AusPass Support
Questions, bug reports, or feedback — email kotliarenkostudio@gmail.com. Replies within 2 business days.
Common questions
- Why did my exam result say "NOT YET — Values"? The Australian Citizenship Test requires all 5 values questions to be correct, even if your overall score is 75% or higher. AusPass enforces the same rule so you know when you're truly ready.
- How do I restore a previous purchase on a new device? Open Settings in the app and tap Restore Purchase. Use the same Apple ID that made the original purchase.
- Does AusPass collect my data? No. All study data stays on your device. No accounts, analytics, or tracking.
- Is this the official test? No. AusPass is a study tool. Book the official test at immi.homeaffairs.gov.au/citizenship.
- Who writes the questions? All 500 questions are original, written against the publicly available "Our Common Bond" resource booklet. The official test's question pool is confidential and not used here.
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